16 September 2018
I hate it when I have to write a bad review. It is not a complaint, instead I would like this to be a point for an improvement of hotel services. Firstly, my family and I booked a heritage family room which I believe it is a two bedroom suite with a wooden and traditional decoration. However, once we got there, we were assigned into a standard two bedroom suite so I ask the manager this is not what I had paid for and request to have the room I originally booked. He then moved my family and I to our meant to be room at 5 PM. And when the room was ready as he said, it was so dirty, filled with dust and guess what cockroaches lay dead on the floor. The A/Cs were working no different from wind that blow out from fans. Next, there was no free shuttle bus to the center as the hotel claims on the website. We had no choices at the hotel located far off from the center so we have to pay USD 6 round trip every time we want to go dinner or visit the town. WI-FI, we were unable to connect it for a day because the hotel staff said there was the maintenance going on in Siem Reap and there will be no connection until the checked-out day. Alright, it was understandable, but when we go to a restaurant, the internet seems to work just fine. Asking for room services, there was no room service available in the hotel. When we called the reception, he replied no food, go outside. Okey Lastly, free shuttle to the airport, it comes with the additional charge of USD 10 if we would like to take a car. I do not know what else to say other than we were disappointed.
The good thing about this hotel is, there are not many rooms and some of the staffs are very friendly and smiley.
YEE LING PERODUA
16 August 2018
If you’re going to Siam Reap, here one of the best villa for you to retreat.
The upstairs water pressure quite slow.
The breakfast was so delicious, overall i would give 10 because the host & villa are so awesome!
19 May 2018
There are no comments available for this review.
8 April 2018
Worth to visit again
Staff were very nice, made very easy for taking the full trip and rest in Angkor. It was a peaceful and quite time during the stay, definitely would like to pay anther visit next time.
6 April 2018
Just one thing the staircase between the floor is placed at out door area, you must getting out if you travel through the floor.
We're living the private pool villa, basically, the Villa only the single house, with two apartment (ground and upper floor), the pool just next on the villa house. This is the peaceful place, if you'd like to enjoy the tranquility, away from the crowd. All inside environment is very clear, you don't worries the matter of hygiene, we stay two nights here, the staff who clearing up the pool during noon time, so, you don't feel any slithy, even the moss not appearance around the pool. The staff is very nice, friendly, with heartful service, if you go out, like dinner, the duty staff who will waiting you until you back; the breakfast is great , you can't be miss it.
21 January 2018
Beds were very hard.
Nice breakfast. Lovely pool.
17 January 2018
Super stay in Siem Reap for 2 families of 4!
We loved everything! Only thing to know is that the pool is small with not much seating (four reclining lounges) They were beginning to build another villa next to the one we rented - so the level of privacy might not remain the same - just ask the owners when you are booking if anyone else is there on your dates.
The villa is very charming and tastefully decorated, beautiful wooden floors and lovely plants surrounding it so its shaded & pretty. Beds were very comfortable, linens are clean, rooms were very well kept and quite large. Welcome snacks and drinks upon arrival were nice, fridge was stocked with wine, beer, soda and water. The two bathrooms are spacious. Perfect for families & a great value for the price.
8 January 2018
Good place to stay with a large group in Siem Reap.
Location isn't great.
Comfortable stay. Breakfast was good. Host was helpful in organizing our short stay in Siem Reap. Rooms are large and allowed for a large group of us to stay together.
23 December 2017
very comfortable for our two families traveling together. Awkward if you do not book whole units!
property is still under construction for the next 3 months.
16 December 2017
The water pressure could be better
The environment. Cozy & relaxing villa
27 September 2017
The hotel consists in 2 villas with 2 bedrooms each and a private pool. Everything was really tidy and clean. The staff is really friendly... they provided us a free shuttle from and to the airport and all the support we needed to get around in Siem Reap and to visit Angkor Wat. The owner is always there to help you in everything you need. It is really close to the city center and to angkor wat temples, but you cannot walk. With tuk tuk is about 10/15 minutes and is really cheap to go by that kind of transportation. We really recommend it!
9 September 2017
Amazing hotel boutique
There was not hot Water
Is a little hotel boutique out of the noice, the staff Is really helpful
5 September 2017
Great accomodation, nice and helpful service (e.g. for tuktuk-drivers to all sights around Angkor - set tours and individual agreement available). Breakfast is top (asian and continental). Location is outside the city area, but we appreciated to be away from pub street and the hassle of downtown Siem Reap. Although easy access to it by tuktuk.
22 July 2017
great price for 8 persons
People are nice especially the hotel staff and the tourist driver. They were so accomodating and attended to all our request. Breakfast was great !! The price for 8 persons was relatively cheap! Place was near airport, shopping area and all temples.
18 July 2017
great price for 8 persons
You have to leave the hotel for lunch and dinner.
Breakfast was great. Nice host and travel guide driver was very accomodating.
Mar & Lynn
18 April 2017
Not a really perfect stay but it becomes great as the owner is hands-on in everything!
Hard pillows that did not give me a good night sleep even after a a very tiring tour. But the beds are good anyway. We occupied the unit in the first floor. On our 3rd day, a chinese family occupied the 2nd floor and they stayed awake until early morning. The wood flooring created noise whenever they walk that made me awake until 1am so we complained to the owner and he immediately went upstairs to tell his guests about the problem.
The host was very acommodating. He also arranged for our tours and rides. Very apologetic when there was a blackout and the property has no generator. He offered free brewed coffee and extra pillows. Very affordable price. Great breakfast. Very peaceful place.
10 September 2018
There are no comments available for this review.
27 March 2018
A lovely getaway in a busy amazing tourist city !
The two bedroom villa has plenty of room and two well appointed bathrooms but no doors or curtains to separate the bedrooms just a kitchen area in between
We were with five people so had this small quiet property to ourselves.we were met at the airport had a wonderful tuk tuk driver at our every command .Sism Reap is full of big beautiful resort hotels but if you want quiet relaxation great breakfast and large more- than -a -room try this !!!
17 February 2018
We would be happy to come back to this property.
Nothing not to like
The host was always available and friendly. He called for our transportation and was there to greet us each time we arrived home. They made a beautiful breakfast - best customer service we experienced in Cambodia. Loved the private pool especially after a hot day at the temples.
6 December 2017
The most important factor is the host themselves.
The host is so accommodating. The place is also clean, spacious and comfortable.